Why are Terms & Conditions of Business so important for your Small Business?

Why are Terms & Conditions of Business so important for your Small Business?

Terms & Conditions of Business are important for a business of any size, but for smaller businesses are often something that get overlooked…or something we will ‘get around to eventually’, if that time ever comes!

As a business owner myself, and as someone that works extremely closely with businesses and companies, I know how those businesses work, how their staff work and exactly where they envisage their business going. However, as we know, we may have the best intentions but not always have the best protection in place…until something goes wrong and we desperately need it but don’t have it!

Having cast iron Terms & Conditions of Business in place to protect you and your business is so important – this is where we can definitely help you.

So, what should your Terms & Conditions include?

Your Terms & Conditions of Business are what you rely on to fulfil your contracts or services to clients and, most importantly, mean that you get paid, and get paid on time!

A good set of Terms and Conditions will include:

  • Your details and Contact Details
  • The Details of the Contract
    • Accepting the Order / Work
    • Refusing the Order / Work
  • Products / Services
  • Your Right to Make Changes
  • The Client / Customer’s Right To Make Changes
  • Provision of the Products / Services
    • Delivery
    • Timeline
    • Subscriptions
    • Taking Delivery
    • Re-Arranging Delivery
    • Transfer of Title
  • Suspension of Products / Services
  • Ending the Contract
    • Your Rights
    • Client / Customer’s Rights
    • Consumer Statutory Rights
    • Cancellation Periods
  • Complaints
  • Price & Payment
  • Limiting Liability for Loss & Damage
  • Data Protection
  • Assignment Rights
  • Third Party Rights
  • Severance
  • Waivers
  • Jurisdiction
  • Alternative Dispute Resolution

As you can see, there is a lot that SHOULD be in your Terms & Conditions, much of which you may think doesn’t apply – in some cases it won’t, if you provide a service for example, then physical delivery of products is not going to be necessary for you.

However, many of these are applicable and will be very relevant, especially if a business relationship, or a relationship between you and a client / customer, breaks down…what will you have to rely on?

We offer a FREE REVIEW of your existing terms to advise whether any additions or amends should be made and are always happy to have  FREE CHAT with anyone looking to get their first set of Terms & Conditions in place ready to grow with them and their business.

If you would like to have a free chat about how we can help you, please contact us on
info@TotalLegacyCare.co.uk or 01727 865 121

Leah Waller

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